For more than three decades, Brandywine Valley Heating & Air Conditioning has been providing “Comfort with Care” for both residential and commercial customers. Since we opened our doors in 1993, our company has consistently delivered quality workmanship and outstanding customer service with integrity, honesty and a 100 percent guarantee. When we say we care, we mean it and stand behind every job we do, every time.
In this rapidly-changing, highly-competitive industry, we’re fully aware of the importance of not just keeping pace, but of staying ahead of the curve with ongoing professional development in a continued effort to best meet your comfort needs. As we begin our 30th year in business, it appears that we must be doing something right since we have been the Daily Local News’ Reader’s Choice Winner for 22 years in a row and we’ve received more than 2,000 five-star customer reviews.
Customer Satisfaction
As a local, family-owned company, Brandywine Valley believes in the power of a recommendation from a neighbor, friend, or relative in building a close-knit community of customers. We choose not to promote our business via high profile marketing such as bus wraps, stadium signs, and commercial rating services, as it significantly increases the cost to the customer and does not ultimately enhance the value of the service.
Our unique marketing approach involves active community involvement with civic associations, nonprofits, local businesses, and trade organizations. We believe that dedicating ourselves to meeting and exceeding our customers’ expectations will generate authentic, “word of mouth” referrals that will allow our business to grow.
We will focus on the following:
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Helping our team members maintain our existing customers.
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Obtain new customers
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Address customers’ building comfort challenges.
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Earn a fair profit to fund growth.
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Become an integral part of our community.
We shall do so by practicing the highest standards of ethics and workmanship in the industry.
