We Want You to be Totally Satisfied.
Thank you very much for choosing Brandywine Valley Heating & Air Conditioning. We want you to know that your are very important to us and we want to keep you as a customer. Your complete satisfaction is our goal. If you have any problems or concerns, please let us know about it. We want to continue to earn your business each and every time you call. Even if you just have a suggestion that you feel might improve our company, we would appreciate hearing from you.
Remember that any company can make an honest mistake, but it is what they do about it that makes the difference. We will work to make things right by you, that is our promise.
William W. Ronayne – President
Waiver: Right of Rescission
We, the undersigned, have purchased HVAC products from Brandywine Valley Heating & Air Conditioning and we have asked Brandywine Valley Heating & Air Conditioning through its installed sales program, to install said HVAC products at our property located at Brandywine Valley Heating & Air Conditioning has advised us that we have the right to terminate the Proposal and Agreement for HVAC Installation within three (3) days from the date the Agreement is signed for any reason.
We nevertheless have decided that we wish to go forward with installation of the HVAC products and hereby waive the three (3) day right of termination for any reason. We understand that, notwithstanding anything to the contained in the Proposal and Agreement for HVAC Installation or any other Brandywine Valley Heating & Air Conditioning document or contract, the HVAC products are being purchased by us for Installation and that we assume all risk with respect to said termination rights and we release Brandywine Valley Heating & Air Conditioning and its employees, officers, affiliated entities, agents installers and contractors from any liability whatsoever in connection therewith
Terms and Conditions
Payment is due upon receipt. For those customers who have an open account established with Brandywine Valley Heating & Air Conditioning, terms are NET 30 Days. A monthly service charge of 1.5% or the maximum amount allowed by law, shall be assessed on all accounts that become past due. No services shall be rendered for any customers with a past due account. You agree to pay all reasonable collection costs.
Drain lines will be cleaned, flushed and tested at the time of the PMA or drain repair visit on equipment covered under this agreement. Brandywine Valley will not be liable for water leaks or damages which may occur due to water leakage after 30 days following the visit. Brandywine Valley will not be liable for any water damages which may occur from dehumidifiers or other appliances which drain into HVAC equipment drain, or are located in unconditioned space.
Water Disclaimer
Drain lines will be cleaned, flushed and tested at the time of the PMS or drain repair visit on equipment covered under this agreement. Brandywine Valley Heating & Air Conditioning will not be liable for water leaks or damages which may occur due to water leakage after 30 days following the visit. Brandywine Valley Heating & Air Conditioning will not be liable for any water damages which may occur from dehumidifiers or other appliances which drain into HVAC equipment drain, or are located in unconditioned space.
Brandywine Valley's Exclusive One-Year Full Labor Warranty
No warranty work shall be rendered for any customer with a past due account. Brandywine Valley Heating & Air Conditioning shall not be liable for any repairs necessitated by fire, flood, or other acts of God, damage by negligence or misuse by others, faulty system design, improper operation, malicious mischief or vandalism. For Flat Rate Customers, all residential service work is fully warranted for a period of one year. Commercial work is fully warranted for a period of one year. Brandywine Valley Heating & Air Conditioning makes no other warranties, expressed or implied, and its agents or technicians are not authorized to make any such warranties on behalf of Brandywine Valley & Air Conditioning.
Why Choose Us
Brandywine Valley Heating & Air Conditioning is an independent, locally-owned business that puts the customer first. When you need us, we’re only a phone call away. We understand how important it is to have a comfortable home. That’s why we work quickly and efficiently to ensure you’re getting the most out of your HVAC system. Whether you’re worried your AC isn’t going to make it through the summer or you need help figuring out what to do to keep your old furnace system in good shape, count on West Chester’s best to get the job done for you.
Experience
We’re trained to work with a variety of heating and cooling systems, including Trane, Mitsubishi, Water Furnace and all major manufacturers of the industry’s most trusted brands.
Skill
Our technicians are Trane Comfort Specialists. There’s no one more qualified to help you with Trane heating and cooling products than Brandywine Valley.
Transparency
You’ll never have to worry about upcharges or hidden fees. We’re upfront about our pricing so you know exactly what you’re paying before we do the work.
Reasonable Pricing
We’re committed to keeping our prices low for our customers. Life comes with enough headaches; your HVAC bill shouldn’t be one of them.
100% Satisfaction Guarantee
You’ll never have to worry about upcharges or hidden fees. We’re upfront about our pricing so you know exactly what you’re paying before we do the work.
Licensed Specialists
Our team is trained, licensed, and equipped with the most advanced tools in the industry.
We Give Back
Always have. Always will. Community involvement and giving financial support is a big deal to us, so don’t be surprised to find us at local events!
Customers For Life
Our goal is to have every customer become a customer for life. To us, this means looking out for customers as we would for a friend or member of our family. We promise that we will only.
Have Questions?
Here are answers to some of the most frequently asked questions we receive.
Call 610-692-3900 or contact us online and we’ll send a technician to help you get your heat back on. Sometimes all it takes is a simple repair or part replacement. If your system can’t be fixed, we can replace it quickly so you can get back to enjoying a comfortable home!